Cancellation Policy
A credit card is required to guarantee reservations at the time of booking. Reservations must be cancelled 72 hours prior to scheduled arrival date to avoid one night room and tax cancellation fee. December 31 bookings must be cancelled 14 days prior to scheduled arrival date.  Check-in 4:00 p.m. Check-out 11:00 a.m.

Check Out Policy
Check out time is 11:00am. Should a guest desire a later check out time, they may request this in advance. Due to various circumstances, late check-out is not guaranteed. Should the late checkout be possible the following rates will be applied:

Check Out Time Fee
11h00 – 12h00 no charge
12h00 – 13h00 a charge of $25
13h00 – 15h00 a charge of $50
15h00 – 18h00 half of the overnight charge
After 18h00 full night charge


Reservations

Please call our Central Reservations office for availability and more information: Central Reservations 1-403-410-7417, Buffalo Mountain Lodge 1-800-661-1367, Deer Lodge 1-800-661-1595, Emerald Lake Lodge 1-800-663-6336.

Please note: There is a $25 charge for each additional person 18 years of age and older.  GST (5% in Alberta) or HST (12% in BC) are NOT included. Taxes are subject to change. There is a $25 charge for all cot requests.

There are no guest rooms in the main lodge at Emerald Lake. All accommodations exist in the 24 cabin-style buildings surrounding this historic site. Please respect that we are a non-smoking facility.

It is strongly recommended that guests make dinner reservations when booking accommodation at CRMR’s lodges, especially when booking the Gourmet Getaway package. Reservations will not be made automatically. We would like all our guests to have the opportunity to savor our mouth-watering Rocky Mountain Cuisine!