Canadian Rocky Mountain Resorts

    Comments and Feedback
Emerald Lake Lodge Dog 735_325

CRMR takes your comments and feedback seriously.  All comments submitted below are anonymous unless you choose to provide us personal information.

1. How did you make your hotel reservation? 

A. Online - How user friendly did you find our website and online reservation system?

Easy to use 
Average 
Hard to use 
B. Central Reservations (toll free) - How helpful and courteous did you find your service?

Very helpful 
OK 
Had little knowledge 
Not very helpful 
C. Other
Please specify:

2. Which property did you stay at?
Buffalo Mountain Lodge 
Deer Lodge 
Emerald Lake Lodge 
Painted Boat Resort
Room number at lodge:

3. How would you rate your first impression on the following:
A: Front Desk/Customer Service Excellent Good Poor
B: Check-in Excellent Good Poor
C: Check-out Excellent Good Poor
D: Room Appearance Excellent Good Poor
E: Housekeeping Excellent Good Poor

4. Once in your room, how did you find our:
A: Amenities Excellent Good Poor
B: Comfort Excellent Good Poor
C: Noise factor Excellent Good Poor
D: Overall Impression Excellent Good Poor

5. Did you choose to dine at our location?
Yes    No
How would you rate our:
A: Atmosphere/decor Excellent Good Poor
B: Customer service Excellent Good Poor
C: Menu selection Excellent Good Poor
D: Quality & Presentation Excellent Good Poor
 
6. Overall impressions of our lodge/addtional comments:
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