Comments and Feedback

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1. How did you make your hotel reservation? A. Online - How user friendly did you find our online reservation system? Easy to use Average Hard to use
B. Central Reservations (toll free) - How helpful and courteous did you find your service? Very helpful OK Had little knowledge Not very helpful
C. Other Please specify:
2. Which property did you stay at?
Buffalo Mountain Lodge Deer Lodge Emerald Lake Lodge Painted Boat Resort
3. How would you rate your first impression on the following:
A: Front Desk/Customer Service	Excellent	Good	Poor
B: Check-in	Excellent	Good	Poor
C: Check-out	Excellent	Good	Poor
D: Room Appearance	Excellent	Good	Poor
E: Housekeeping	Excellent	Good	Poor
4. Once in your room, how did you find our:
A: Amenities	Excellent	Good	Poor
B: Comfort	Excellent	Good	Poor
C: Noise factor	Excellent	Good	Poor
D: Overall Impression	Excellent	Good	Poor
5. Did you choose to dine at our location?
Yes	No
How would you rate our:
A: Atmosphere/décor	Excellent	Good	Poor
B: Customer service	Excellent	Good	Poor
C: Menu selection	Excellent	Good	Poor
D: Quality & Presentation	Excellent	Good	Poor

Overall impressions of our lodge/addtional comments:
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